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Boston, MA

Hello, I'm Jamie

A Principal Product Designer driving $10M+ impact by leading cross-functional teams and turning complexity into clarity.

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Case Studies

Transforming Wayfair's Driver Experience:
Wayfair
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Transforming Wayfair's Driver Experience:
Lead Product Designer (me)
Redesigned driver operations and defined product strategy, leading to $10M+ in annual savings. Established design standards and scaled the solution globally.
Driver Help Desk
Wayfair
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Driver Help Desk
Lead Product Designer (me)
Redesigned a platform for 100+ specialists, cutting resolution time by 40%. Partnered with ops leadership to streamline support, saving $250K and boosting driver satisfaction.
Customizable Trading Platform
State Street
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Customizable Trading Platform
Director of UX
Designed State Street’s flagship trading platform for institutional traders managing billions daily. Delivered a personalized, high-performance interface that boosted efficiency by 25% and strengthened client retention.
Design System
State Street
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Design System
Director of UX
Built State Street’s first enterprise design system, unifying 7 trading platforms and product teams. Led change management, mentored a team of 5, and cut design-to-dev handoff time by 30%—driving brand consistency and scalable delivery.

What I do

Design Leadership

I build and guide high-performing design teams, set product vision, and create scalable processes—from mentoring designers to shaping product direction alongside senior leadership.

Business Strategy

I translate user insights into business opportunities, using research and data to drive decisions that deliver measurable ROI and long-term value.

Cross-Functional Influence

I align diverse stakeholders around a shared vision, navigate complexity, and ensure design has a strategic seat at the product table.

emergency

Let’s create something amazing together

schulberger@me.com
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